Privacy Policy

This Privacy Policy outlines how we handle your personal data, including what information we collect, how it is used, and the steps we take to protect it.

Who We Are

Our website address is: https://casabellaroofing.com
Casabella Roofing provides roofing and exterior services and is committed to protecting your privacy when you use our website or submit information through our forms.

Information We Collect

Comments

When visitors leave comments on the site, we collect the data shown in the comments form, along with the visitor’s IP address and browser user agent string to help with spam detection.

An anonymized string (hash) created from your email address may be provided to the Gravatar service to determine if you are using it. You can review their privacy policy here: https://automattic.com/privacy/. Once your comment is approved, your profile picture may be publicly visible alongside your comment.

Media

If you upload images to the website, you should avoid uploading images that include embedded location data (EXIF GPS). Visitors may be able to download and extract location data from images on the site.

Contact Forms

When you submit a form on our website (such as requesting a quote or inspection), we may collect personal information including:

  • Name
  • Email address
  • Phone number
  • Property address

This information is used solely to respond to your request, schedule services, and provide relevant communication.

Cookies

Our website may use cookies to improve your experience.

  • If you leave a comment, you may opt in to saving your name, email, and website in cookies. These last for one year.
  • A temporary cookie may be set when visiting the login page to determine if your browser accepts cookies.
  • Login cookies may last up to two days, or two weeks if “Remember Me” is selected.
  • Editing or publishing content may create a temporary cookie that expires after one day.

You can disable cookies through your browser settings at any time.

Embedded Content from Other Websites

Pages on this site may include embedded content (such as videos, images, or articles). Embedded content behaves the same as if you visited the external website directly.

These third-party websites may collect data, use cookies, and track your interaction with that content.

How We Use Your Information

We use your information to:

  • Respond to inquiries and service requests
  • Schedule inspections, estimates, or services
  • Communicate with you regarding your project
  • Improve our website and services

We do not sell, rent, or trade your personal information to third parties.

Who We Share Your Data With

We may share your information only when necessary:

  • With trusted team members or subcontractors to complete your requested services
  • When required by law or legal obligations

If you request a password reset, your IP address may be included in the reset email.

How Long We Retain Your Data

  • Comments and their metadata may be retained indefinitely
  • Contact form submissions may be stored for record-keeping and service follow-up
  • User account data (if applicable) is stored until the user deletes it or requests removal

Your Rights Over Your Data

You have the right to:

  • Request a copy of the personal data we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal data

This does not include data we are required to retain for administrative, legal, or security purposes.

To make a request, contact us using the information below.

Where Your Data Is Sent

Visitor comments may be checked through an automated spam detection service.
Form submissions may be processed through secure third-party platforms used for communication and customer management.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no internet transmission is completely secure.

Changes to This Policy

We may update this Privacy Policy at any time. Updates will be posted on this page.

Contact Information

If you have questions about this Privacy Policy, you may contact:

Casabella Roofing
📍 570 Kirkland Way, Suite 100, KIRKLAND, Washington, 98033
📞 +1(425) 485-2470
📧 info@casabellaservice.com